Pit Lizard Print Privacy Policy

Last Updated: August 2026

Pit Lizard Print (operating under the 2T Family Trust) ("we", "us", "our") is committed to protecting the privacy of our customers and website visitors.

This Privacy Policy sets out our commitment to protecting the privacy of personal information provided to us, or otherwise collected by us, offline or online, including through our website ([Insert Website URL]). In this Privacy Policy, personal information has the meaning given in the Privacy Act 1988 (Cth).

Personal Information We Collect

The types of personal information we may collect about you include:

• Identity Data: Your name, business name, and job title.
• Contact Data: Your email address, billing address, delivery address, and telephone numbers.
• Financial Data: Bank account and payment card details (note: payment transactions are processed securely through third-party gateways like Shopify Payments; we do not store full credit card details on our servers).
• Transaction Data: Details about payments to and from you, and other details of products and services you have purchased from us.
• Artwork & Design Data: Files, photographs, logos, and custom specifications you provide to us for production purposes.
• Technical Data: Your IP address, browser type and version, time zone setting and location, and operating system when you interact with our website.

How We Collect Personal Information

We collect personal information in a variety of ways, including:

• Directly: When you place an order, request a quote, create an account, contact us with an enquiry, or interact with our staff.
• Automatically: When you use our website, we may collect Technical Data via cookies, server logs, and similar technologies.
• Third Parties: We may receive information from third parties, such as payment providers, freight carriers, or analytics providers.

Why We Collect, Hold, Use and Disclose Personal Information

We may collect, hold, use and disclose personal information for the following purposes:

• To enable you to access and use our website and online store.
• To provide our printing, signage, and installation services to you.
• To process and deliver your orders, and manage payments, fees, and charges.
• To communicate with you, including sending order updates, quotes, invoices, and answering enquiries.
• For internal record keeping, administrative purposes, invoicing, and billing.
• To run our business operations, including organising freight and logistics.
• For marketing and advertising, including sending you promotional updates about new products or services (you can opt out of these communications at any time).

Disclosure of Personal Information to Third Parties

We may disclose personal information to:

• Third-party service providers to enable them to provide their services, including (without limitation) IT service providers, data storage, web-hosting and server providers, freight carriers and couriers, debt collectors, maintenance or problem-solving providers, marketing or advertising providers, professional advisors, and payment systems operators.
• Our employees, contractors, and/or related entities.
• Anyone to whom our business or assets (or any part of them) are, or may (in good faith) be, transferred.
• Courts, tribunals, and regulatory authorities, in the event you fail to pay for goods or services we have provided to you, or as required by law.

Storage and Security

We are committed to ensuring that the personal information we collect is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures such as encryption and secure servers to safeguard and secure personal information and protect it from misuse, interference, loss, and unauthorised access, modification, and disclosure.

Access and Correction of Personal Information

Access: You may request details of the personal information that we hold about you. An administrative fee may be payable for the provision of such information.

Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us using the details below. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date.

Complaints

If you believe that we have breached the Australian Privacy Principles and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint.

Changes to this Policy

We may amend this Privacy Policy from time to time. We will notify you of any material changes by posting the updated version on our website. We recommend you check our website regularly to ensure you are aware of our current Privacy Policy.

Contact Us

For any questions or notices, please contact us at:
Pit Lizard Print
5-7 Dawson Close
New Beith, QUEENSLAND 4124
0435 890 696